AI voice agents are improving phone support by handling calls with low...

https://spark-wiki.win/index.php/How_Do_I_Explain_to_Leadership_Why_Containment_Rate_Is_Not_the_Goal%3F

AI voice agents are improving phone support by handling calls with low end-to-end latency, so conversations feel natural and responsive. With features like barge-in, customers can speak anytime without waiting for the agent to finish