AI voice agents are improving phone support by reducing end-to-end latency,...

https://zandersexcellentblog.quillnesty.com/posts/what-does-effective-immediately-on-release-mean-in-the-fcc-feb-2024-ruling

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let customers interrupt the agent smoothly, speeding up issue resolution