customer workflow testing 2

https://thebrowsercompatibilitystore.juniperbrief.com/posts/why-browser-compatibility-testing-still-matters-in-modern-web-development

When we test customer workflows, we simulate the exact steps a real person would take, from initial sign-up to completing a purchase. It's about checking if the journey feels intuitive, if error messages actually help, and if users can achieve their goal without getting stuck. We focus on real-world scenarios, like adding an item to the cart or resetting a password, to catch confusing or broken paths before they frustrate actual customers.