Getting a negative review removed isn't magic, but it is possible if the...

https://www.alphabookmarks.win/getting-a-negative-review-removed-isn-t-impossible-but-it-isn-t-guaranteed

Getting a negative review removed isn't magic, but it is possible if the feedback violates Google’s content policies. While there is no guarantee of success, you can improve your odds by building a strong case. Always gather your evidence first