Mobile AI voice agents let customers explain issues aloud, handle routine...

https://xeon-wiki.win/index.php/How_Do_Accents_Affect_Speech_Recognition_in_Customer_Support_Calls%3F

Mobile AI voice agents let customers explain issues aloud, handle routine requests, and pass context to a person—no menu tree or scripted chat. Gartner predicted 80% of customer service organizations would use generative AI by 2025 to improve productivity