Storm season hits, and suddenly your phone doesn’t stop ringing for three weeks...

https://blast-wiki.win/index.php/How_to_Manage_a_Multi-Week_Repair_Backlog_Without_Losing_Your_Reputation

Storm season hits, and suddenly your phone doesn’t stop ringing for three weeks straight. It’s pure chaos. You’re balancing emergency dispatch, drowning in insurance paperwork, and trying to keep your crews from burning out