Voice AI can mishear or misinterpret info, leading to wrong answers. Catching...

https://domgodwinson38.gumroad.com/p/why-does-my-voice-ai-agent-confidently-say-the-wrong-thing

Voice AI can mishear or misinterpret info, leading to wrong answers. Catching errors early means better customer experiences and fewer follow-ups. One solid control is having the system read back order IDs so customers can confirm details