Voice AI can slip up by misunderstanding order details or guessing wrong....

https://wiki-aero.win/index.php/How_Do_You_Calculate_Unsupported_Claim_Rate_in_a_Voice_Agent%3F

Voice AI can slip up by misunderstanding order details or guessing wrong. Catching these errors early means fewer confused customers. One simple fix? Have the AI read back order IDs before finalizing