When a Casino CTO Wakes Up to a Copycat Loyalty Program: Daniel's Morning

https://juliet-wiki.win/index.php/When_a_Casino_CTO_Wakes_Up_to_a_Copycat_Loyalty_Program:_Daniel%27s_Morning

Daniel, the CTO of a regional gambling operator, started his day expecting the usual fire drills: a payments reconciliation issue here, an incident report there. Instead he found the industry Slack channel full of screenshots